Privacy Policy

Introduction Welcome to CYX ("we," "our," or "us"). Protecting your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our store hosted on Shopify.

Information We Collect

  1. Personal Information:

    • When you place an order, create an account, or subscribe to our communications, we collect personal details including your name, email address, billing and shipping address, payment information, and phone number.

  2. Device Information:

    • Shopify automatically collects certain data about your device, browser, IP address, and time zone. Additionally, cookies and similar technologies track your interactions on our website.

  3. Order Information:

    • Information related to your purchases, including product details, payment information, and order history, is collected to process and fulfill your orders.

  4. Cookies and Tracking Technologies:

    • Cookies help us personalize your shopping experience, analyze website performance, and support our marketing efforts. For more details on cookies, refer to Shopify’s cookie policy.

How We Use Your Information

  • Order Fulfillment: Process and deliver your orders, including payment and shipping.

  • Customer Support: Respond to inquiries and provide support.

  • Marketing: Send updates, promotional offers, and other marketing communications (you may opt-out anytime).

  • Website Improvements: Analyze customer behavior and enhance user experience.

  • Legal Compliance: Meet legal and regulatory requirements.

Sharing Your Information

We share your information with Shopify to power our online store. Shopify’s privacy policy can be reviewed here. Additionally, we may share your data with third-party service providers, such as shipping and payment partners, to deliver services efficiently.

Your Rights

  • Access & Correction: Request access to your data or correct inaccuracies.

  • Data Deletion: Ask us to delete your personal data, except when we’re legally required to retain it.

  • Marketing Preferences: Opt-out of marketing communications via the unsubscribe link in our emails or by contacting us.

Data Retention We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Security We prioritize the protection of your personal information and implement industry-standard practices to safeguard it. However, no method of transmission over the internet is completely secure.

Contact Us If you have questions or concerns about our Privacy Policy, please email us at hello@shopcyx.com.


Changes to This Policy We reserve the right to update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted here with the revised date.

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